Five Star Event Rental & Design

FAQ - Frequently Asked Questions

Jump to: Capacity Guides

How do I place an order?
You may place an order or submit a quote by phone, fax, E-mail or by visiting our web site. Once your order/quote is placed, one of our account managers will call and E-mail or fax you a contract for your review. To secure the date of your event and equipment needed , a 50% deposit is required and due at the time of reservation. you can also call us at  970-216-9890. If needed one of our event specialists may be available for an on-site consultation, their services are free.

What information do I need to place an order?
We will need contact information, pick-up and delivery information, and a list of the equipment needed for your special event.

How does your Pricing work?
The prices quoted are for one day rental however weekly and monthly rates are available. Please ask for further pricing information

How long is the rental period?
We allow our customers to receive the rental items one business day prior to the event; rentals are due back one business day after, at no additional charge. For example, if your event is on a Saturday, you may receive the rental items on Friday and return on Monday.

What if I don't know the exact number of guests I am expecting?
We always tell our customers to over-estimate the number of guests they think may be attending. For us, cutting back to the order is much easier than trying to add to it, especially if your event is scheduled during the heavier wedding months. Remember to always include the head party and bride and groom within that count.

When do I confirm the final number of rental items for my event?
We ask that all numbers be confirmed 7 days prior to your event. Keep in mind we are putting orders together throughout the week of and prior to your event. If we have already packaged the order, we will not decrease the amount. For special order items rented these numbers may not be eligible given the short time period.

How can I figure out how many guests my event site can hold?
We are available, at no additional charge, to visit the site where your event is being held to assist you in arranging what the space may allow for.

Can I receive a quote for the items I am interested in renting?
Yes, you can either do this by visiting our showroom or by telephone. or on Our Website  This quote will be valid for two weeks.

Do you require a security deposit?
To place an order and reserve all items you wish to rent, we require half of the balance down as a rental deposit. You are always welcome to add, delete or change to your order as needed. This deposit is non-refundable if your event completely cancels and/or goes below the half. For new customers we ask that we have a current valid credit card on file.

What if I am not available to visit your store during regular business hours?
We realize schedules can be difficult, especially when planning a big event. After hours consultations are available by appointment only, at no additional cost.

What are my table linen options?


Linen Sizes & Tables

36" round

48" round

60" round

72" round

90" round

3/4

21"

seat of chair

N/A

102" round

Goes to floor

27"

21"

15"

108" round

N/A

Goes to floor

24"

18"

120" round

N/A

N/A

Goes to floor

24"

132" round

N/A

N/A

N/A

Goes to floor

Cocktail Table (36" round, 41" tall) 120" round goes to the floor. An 8ft table drape works well with a tie in the center. This allows for an elegant puddle on the floor, covering the legs.

For 60' round tables: May also use 85"x85" square linen or a 90'' Round Linen  (most popular) now available in over 200 colors & Styles !!!


CAPACITY GUIDES

Use these handy guides to help plan your needs for your next event. If the information you need
is not supplied here, give us a call and we would be glad to assist you.

Tent Sizing Guidetable_sizing_guide

Dance Floor Sizing Guide